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Store Policies

PLACING AN ORDER
To place an order, click on the “Add to Cart” button and then the “Proceed to Secure Checkout” button. You will have the option to create an account when you checkout.

SHOPPING ON-LINE
For your convenience, we have installed a Secured Shopping Cart where you may use your credit card for on-line ordering. If you experience any difficulties in placing an order, please contact us at 1-888-230-9051.

RETURN POLICY
Pre-designed orders can be exchanged for store credit or color change. In order to get an exchange or store credit, product must be mailed back to us within 15 days intact and in good condition.
Refunds are not given unless it is a mistake on our part and product must be returned for a full refund.
All of our products are made at the time of order and can not be put back into inventory. No refunds on custom orders – all sales final. Please be careful when placing custom orders to ensure everything is correct.

TERMS
We accept credit cards, Paypal and checks (please call). Paypal also allows you to directly transfer from your bank account.

SHIPPING
Since every order is custom made we ship items in 5- 7 days. Please allow 3 – 5 days for shipping time. We ship via United States Post Office Priority Mail. Shipping to the U.S. and Puerto Rico is $7 through the USPS (priority mail). Orders $75 and over ship free (priority mail). We ship internationally through the United States Postal Service. Shipping is $14 – $18 depending on location for First Class mail. Each package will arrive in a box for safe delivery. We are able to overnight packages for an additional charge.

RUSH ORDERS
We can rush an order. Please note there will be an added service charge to rush your order. This fee will be determined based on the size of your order. Please call us to request a rush order.

ORDERING
There is no minimum order. Shipping and Sales Tax are calculated (sales tax is only charged in Arizona at 6.3%) and added to the total order at check out.

PRIVACY POLICY
Your privacy is important to us!
Making a purchase requires that you supply your contact information (name-email-address-shipping address). When purchasing, you will create an account that will store your information, so the next time you shop with us, you will simply log in. Your information is strictly confidential. We use this for your convenience, and to process our orders only.

The information you provide to us will be used solely by us, to process your orders and send you monthly newsletters. We will not distribute, display or sell any information you entrust to us. We will not allow any third party access to your personal information unless forced to do so by law.

Please feel free to contact us with questions and concerns.

Thank you.